Our True North(west)

Whether you are a client, team member, vendor, or are looking to join our team, these are the values that we live by.

We believe in Fair Play for our customers, our teammates, and our company.

We believe that having our customer’s trust is paramount to a successful event. We don’t believe in overselling to the client for the sake of profit. We also have a responsibility to play fair with our teammates and company to ensure we are operating sustainably.

We are compassionate, thoughtful, generous, and pro-active with our customers, teammates, and community.

We care about the mission of our clients, the purpose behind the event, and why customers are entrusting the event to us. We are thoughtful about the suggestions we make and the way we approach events. We are generous with our technical expertise and our resources. We are pro-active about solutions for our customers, teammates, and company.

We believe that consistency and efficiency are critical to success.

We want our customers to have the same great experience every time they hire us. We strive to ensure consistency and efficiency from the first point of contact to post-event communication.

We strive for clear communication in all aspects of our company.

We are constantly improving our methods of communication for clarity with the customer and to ensure our teammates have up-to-date information while they are in the field.

We pivot with grace when things change.

In our industry, things sometimes change at the last minute. We will help our customers and teammates navigate these changes to the best of our ability.

We respect Mother Earth and her creatures.

From the vehicles that we purchase to how we recycle broken equipment; we consider the environmental impact of everything we do. We only have one planet, let’s take care of it.